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Comcast Cares- a twitter success story
Posted by admin on Aug 12, 2009 in comcast, customer service, social media, social media engagement, twitter
Does an online presence work?
Here’s one example of a success story- and there are many others. Do you have fond feelings for your cable company? Most people don’t- and Comcast wanted to change that. They developed a twitter presence, choosing ComcastCares for the twitter name instead of just Comcast. This was actually a very smart [...]
